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Frequently Asked Questions

Technical Questions

The Theatre Club is best viewed on the latest versions of Chrome, Safari, Firefox and Internet Explorer on both Desktop and Mobile devices. If you are experiencing issues with the site, please upgrade your browser. It is important for us to keep you and your data safe. Therefore we must, from time to time, drop support for dated Web browsers that do not enforce or support the latest security standards. Currently, any users using Internet Explorer 6, or running Windows XP with Internet Explorer 8 will not be able to access or use the Theatre Club.
It's possible that you already have an account on file if you've purchased a gift membership in the past but never joined the club yourself. Click the "forgotten password"link and you will receive an email with password reset instructions. The link in the email you receive is a single-use link that will allow you to reset your password once. The link expires after its first attempted use and within a short time, so please click through and change your password as soon as you receive the email.
Click the "forgotten password" link and you will receive an email with password reset instructions. The link in the email you receive is a single-use link that will allow you to reset your password once. The link expires after its first attempted use and within a short time, so please click through and change your password as soon as you receive the email.
Contact customer service by writing to club@whatsonstage.com.