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Frequently Asked Questions

Other Questions

Founded in 1996 to connect the theatre industry with a mass consumer audience, WhatsOnStage.com is the UK’s biggest and best dedicated theatre website with its comprehensive listings, news, reviews, interviews, video content and discount ticket offers. The Theatre Club is a members-only extension of WhatsOnStage designed to provide theatregoers with exclusive opportunities to attend theatre and live performances with free tickets and exclusive member rates. WhatsOnStage and the Theatre Club are services owned by parent company TheaterMania.com, Inc.
There really is no catch! However, we ask all of our members to read and agree to our terms and conditions before completing the sign-up process.
Yes. We take security very seriously. All Theatre Club communication is transmitted over encrypted. SSL connections, allowing for data to be transmitted without the problems of eavesdropping, data tampering, or message forgery. Your credit card data is encrypted using multi-layered hardware and software encryption methodologies in a segmented network with no public Internet access. This encrypted information is stored in a separate database in a PCI-DSS Level 1 compliant facility with strictly limited and monitored access.
Contact customer service by writing to club@whatsonstage.com.