Terms and Conditions of Use

Welcome to WhatsOnStage and WhatsOnStage Theatre Club

The following describes the terms and conditions (the "Terms and Conditions") on which WhatsOnStage.com offers you the information (including the Intellectual Property (as defined below)), services and products on its web site and related web pages (collectively, the "Services"). All references to "WhatsOnStage.com," "WhatsOnStage," "WhatsOnStage.com Ltd." and "WhatsOnStage Ltd" in this document encompasses all websites operated by WhatsOnStage Ltd, including The Theatre Club, and any subdomains. By using the Services available through this web site, you are agreeing to the Terms and Conditions. WhatsOnStage.com reserves the right to modify, amend or restate the Terms and Conditions from time to time with or without prior notice. Your use of this web site and any Services after the posting of modifications to these Terms and Conditions will constitute your acceptance of the Terms and Conditions as modified.

You may direct any questions concerning these Terms and Conditions to: askwos@whatsonstage.com

Use of this Web Site

You represent that you have read and agree to be bound by the Terms and Conditions. You further agree to comply with U.K. or other applicable law regarding the transmission of any information obtained from the Services in accordance with the Terms and Conditions, not to use the Services for illegal purposes, and not to interfere or disrupt the networks connected to the Services.

Restrictions on Use

You may not use the Services for any illegal purposes or in any manner inconsistent with the Terms and Conditions. You agree to use the Services solely for your own non-commercial use and benefit, and not for resale or other transfer or disposition to, or use by or for the benefit of, any other person or entity. You agree not to use, transfer, distribute or dispose of any information contained in the Services in any manner that would compete with the business of WhatsOnStage.com. You acknowledge that the Services have been developed, compiled, prepared, revised, selected and arranged by WhatsOnStage.com and others (including certain other information sources) through the application of methods and standards of judgment developed and applied through the expenditure of substantial time, effort and money and constitutes valuable proprietary rights of WhatsOnStage.com and such others. You agree to protect the proprietary rights of WhatsOnStage.com and all others having rights in the Services during and after the term of this agreement and to comply with all reasonable written requests made by WhatsOnStage.com or its suppliers of content, products, services or otherwise to protect their and others' contractual, statutory and common law rights in the Services. You agree to promptly notify WhatsOnStage.com in writing upon becoming aware of any unauthorised access or use of the Services by any party or any claim that the Services infringes upon any copyright, trademark or other contractual, statutory or common law rights.

Further Restrictions on Use

You may not copy, reproduce, recompile, decompile, disassemble, reverse engineer, distribute, publish, display, perform, modify, upload to, create derivative works from, transmit or in any way exploit any part of the service, except that you may download material from the service and/or make one print copy for your own personal, non-commercial use, provided that you retain all copyright and other proprietary notices. The analysis and presentation included in the services may not be re-circulated, re-distributed or published by you without WhatsOnStage.com’s prior written consent. Modification of the service's content would be a violation of WhatsOnStage.com’s copyright and other proprietary rights. Additionally, you may not offer any part of the services for sale or distribute it over any other medium including but not limited to over-the-air television or radio broadcast, a computer network or hyperlink framing on the internet without the prior written consent of WhatsOnStage.com. The services and the information contained therein may not be used to construct a database of any kind. Nor may the service be stored (in its entirety or in any part) in databases for access by you or any third party or to distribute any database services containing all or part of the services.

You may not use the services in any way to improve the quality of any data sold or contributed by you to any third party. Furthermore, you may not use any of WhatsOnStage.com's trademarks, trade names or service marks in any manner that creates the impression that such names and marks belong to or are associated with you or are used with WhatsOnStage.com's consent, and you acknowledge that you have no ownership rights in and to any of these names and marks. You will not use the services or the information contained therein in unsolicited mailings or spam material. You will not use any of WhatsOnStage.com's trademarks, trade names or service marks in unsolicited mailings or spam material. You will not spam or send unsolicited mailings to any person or entity using the services. You agree to comply with any other applicable terms and conditions.

Intellectual Property

This web site contains material that is derived in whole or in part from materials supplied by Whatsonstage.com and various other sources. This web site, including but not limited to its text, content, photographs, video, audio and graphics (the "Intellectual Property"), is protected by copyrights, service marks, international treaties and/or other proprietary rights and laws of the U.K. and other countries. The Intellectual Property is also protected as a collective work or compilation under U.K. copyright and other laws and treaties. All individual articles, columns and other elements making up the Services are also copyrighted works. You agree to abide by all applicable copyright and other laws, as well as any additional copyright notices or restrictions contained in the Services.

No License Granted

You acquire absolutely no rights or licenses in or to the Services and materials contained therein other than the limited right to utilize the Services in accordance with the Terms and Conditions. Should you choose to download content from the Services, you must do so in accordance with the Terms and Conditions. Such download is licensed to you by WhatsOnStage.com only for your own personal, non-commercial use in accordance with the Terms and Conditions and does not transfer any other rights to you.

Rights Reserved

All present and future rights in and to the Intellectual Property and other proprietary rights of WhatsOnStage.com of any type under the laws of any governmental authority, domestic or foreign, including rights in and to all applications and registrations relating to the Services (the "Intellectual Property Rights") shall, as between you and WhatsOnStage.com, at all times be and remain the sole and exclusive property of WhatsOnStage.com. All present and future rights in and title to the Services (including the right to exploit the Services and any portions of the Services over any present or future technology) are reserved to WhatsOnStage.com for its exclusive use. Except as specifically permitted by the Terms and Conditions, you may not copy or make any use of the Services or any portion thereof. Except as specifically permitted herein, you shall not use the trademarks, trade names, service marks, trade dress, logos or titles of WhatsOnStage.com or the Services, or the names of any individual participant in, or contributor to, the Services, or any variations or derivatives thereof, for any purpose, without WhatsOnStage.com 's prior written approval.

Liability Disclaimer

The material provided on this web site could include technical inaccuracies or typographical errors and the web site may be subject to periods of interruption. WhatsOnStage.com may make changes or improvements at anytime.

The services are provided "as is" and without warranties of any kind either expressed or implied, including but not limited to, title, non-infringement, implied warranties arising from course of dealing or course of performance or any other warranties under article 2 of the uniform commercial code and to the fullest extent permissible pursuant to applicable law, whatsonstage.com disclaims all warranties of merchantability and fitness for a particular purpose. WhatsOnStage.com does not warrant or make any representations regarding the use of or the result of the use of the service in terms of their correctness, accuracy, reliability, or otherwise. The above exclusions may not apply to you, to the extent that applicable law may not allow the exclusion of implied warranties.

WhatsOnStage.com does not warrant that the functions contained in the services will be uninterrupted or error-free, that defects will be corrected, or that the service will be free of viruses or other harmful components. You understand and agree that any content downloaded or otherwise obtained through the use of the service is done at your own discretion and risk and that you will be solely responsible for any damages to your computer system or loss of data that results in the download of such content. You (and not whatsonstage.com) assume the entire cost of all necessary servicing, repair or correction.

Limitation of Liability

While WhatsOnStage.com endeavours to maintain the highest professional quality of the Services it offers on its web site, it cannot be held responsible for any errors, defects, lost profits, or other consequential damages arising from the use of this web site. WhatsOnStage.com.com will not be liable for any damages or injury, including but not limited to, special or consequential damages that result from any failure of performance, error, omission, interruption, defect, delay in operation of transmission, or computer virus, the use of, or the inability to use, the materials in the Services even if there is negligence by WhatsOnStage.com or an authorised WhatsOnStage.com representative; user has been advised of the possibility of such damages, or both. The above limitation or exclusion may not apply to you to the extent that applicable law may not permit the limitation or exclusion of liability for incidental or consequential damages. WhatsOnStage.com total liability to you for all losses, damages, and causes of action (in contract, tort (including without limitation, negligence, or otherwise) will not exceed the amount you paid to access the Services.


You agree, to the extent permitted by applicable law, to indemnify and hold WhatsOnStage.com, its officers, directors, owners, agents and employees harmless from any claim or demand, including reasonable lawyers' fees, made by any third party due to or arising out of your use of the Services, the violation of these Terms and Conditions by you, or the infringement by you, or other user of the Services using your computer, of any Intellectual Property or other right of any person or entity. WhatsOnStage.com reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you.

Third Party Submissions to the Web Site

User Submissions, Including Bulletin Boards and Chat Rooms

The Services may include bulletin boards and chat rooms that may provide on-line participation by and interaction among users. All remarks, suggestions, ideas, graphics, or other information communicated to WhatsOnStage.com website through the Services, including, without limitation, chat rooms and bulletin boards will be the property of Theatermania.com. Without limitation, Theatermania.com will have exclusive ownership of all present and future existing rights to the User Submission of every kind and nature everywhere. WhatsOnStage.com will be entitled to use the User Submission for any purpose whatsoever (consistent with the WhatsOnStage.com Privacy Policy then in effect), without compensation to you or any other person sending the User Submission.

WhatsOnStage.com does not control the postings of messages, information or files to chat rooms and bulletin boards. Further, WhatsOnStage.com has no obligation to monitor chat rooms or bulletin boards or any other postings of User Submissions

WhatsOnStage Theatre Club


  • WhatsOnStage Theatre Club memberships run continuously and renew automatically on the date of membership expiration, unless cancelled by e-mail at least 3 business days days prior to the renewal. The credit card on file will be charged for renewals.
  • Offerings are available to WhatsOnStage Theatre Club members only.
  • WhatsOnStage Theatre Club Memberships are non-transferable.
  • Tickets for Club events are allocated on a strict first come, first served basis and are at the discretion of the theatre box office.
  • Resale of promotional tickets is strictly prohibited and will result in immediate revocation of membership. If you cannot use your Club tickets for whatever reason, please contact the Club Administrator in the first instance.
  • Members are encouraged to provide feedback after a Club event. These comments may be used by the marketing staff of WhatsOnStage and/or by participating productions.
  • The membership fees and service fees currently charged are subject to increase at the discretion of WhatsOnStage management.
  • There are no membership or gift fee refunds, service charge refunds or ticket returns or exchanges.
  • As a courtesy to the production, if you have claimed complimentary tickets the producers and WhatsOnStage request that Club members remain for the entire duration of the performance.
  • All gift memberships must be redeemed within 1 year of purchase date.
  • To contact WhatsOnStage about the Theatre Club, please e-mail club@whatsonstage.com
  • WhatsOnStage reserves the right to revoke a membership if, in its sole judgment, management believes a member's or member's guest's behaviour at a Club event was inappropriate in any way.
  • WhatsOnStage makes no representation as to the quality of any production attended by any Member and is not liable to any Member or any Member’s guest(s) for any damage suffered or incurred (or believed to be suffered or incurred) for any reason whatsoever in connection with or arising from the attendance of a show or event; any and all claims in respect of the foregoing against WhatsOnStage being hereby waived to the fullest extent of the law.



The Services display links to other web sites that are not owned or maintained by WhatsOnStage.com and which contain information some people may find inappropriate or offensive. WhatsOnStage.com has not reviewed such web sites and is not responsible for the content thereof. The inclusion of a link to such web site does not imply endorsement by WhatsOnStage.com. Viewing of any web site linked to the Services is at your own risk.

Privacy Policy

Our current Privacy Policy is available at https://www.whatsonstage.com/info/privacy and is incorporated herein by reference. By using this web site, you expressly consent to certain disclosures of your personally identifiable and other personal information provided to you by us to third parties, and to use of your information by us and third parties, to the extent set forth in our current Privacy Policy, unless you otherwise notify us in accordance with the Privacy Policy.

Policies Concerning Claims of Infringement

It is the policy of WhatsOnStage.com to respond expeditiously upon receiving notice of claimed intellectual property infringement. Theatermania.com will promptly process and investigate notices of alleged infringement and will take appropriate actions under applicable intellectual property laws.

All notices of copyright infringement should be sent to:

Chief Operating Officer, WhatsOnStage Ltd, Golden Cross House, 8 Duncannon Street, London, WC2N 4JF 0207-317-9100

Notices of copyright infringement should contain the following information:

a. A physical or electronic signature of a person authorised to act on behalf of the copyright owner that is allegedly infringed.
b. Identification of the copyrighted work claimed to have been infringed.
c. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and information reasonably sufficient to permit WhatsOnStage.com to locate the material.
d. The address, telephone number, or email address of the complaining party.
e. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law.
f. A statement, under penalty of perjury, that the information in the notification is accurate and that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. WhatsOnStage reserves the right to remove and/or disable access from the Service to web pages of repeat infringers and reserves the right to terminate all account holders and subscribers who are repeat infringers of intellectual property laws.

Official Correspondence

Official correspondence must be sent by regular Royal Mail or by overnight courier to: Chief Operating Officer, WhatsOnStage Ltd, Golden Cross House, 8 Duncannon Street, London, WC2N 4JF 0207-317-9100

Access and Interference

Our web site contains robot exclusion headers and you agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our Intellectual Property or any other content contained herein without our prior written consent. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the Services. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure.

Access Outside the United Kingdom

WhatsOnStage.com makes no representation that the materials provided at this web site are appropriate or available for use in locations outside of the United Kingdom, its territories and possessions. If you use the Services from other locations, you are responsible for compliance with applicable local laws. Some software used in connection with the Services may be subject to export controls imposed by the United Kingdom and may not be downloaded or otherwise exported or re-exported: (a) into (or to a national of or resident of) any country to which the U.K. has placed an embargo.


Either WhatsOnStage.com or you may terminate any rights granted hereunder at any time with or without cause, effective immediately. WhatsOnStage.com may terminate this agreement immediately without notice to you if, in its sole judgment, you breach any term or condition of this agreement. You may terminate any obligations granted hereunder by destroying: (a) all materials obtained from all WhatsOnStage.com websites, and (b) all related documentation and all copies, printouts, and installations. Notwithstanding the foregoing, any disclaimers of warranties and limitations of liability, as well as indemnification and governing law provisions shall survive any termination of this agreement.


These Terms and Conditions will be governed and be interpreted pursuant to the laws of the United Kingdom, notwithstanding any principles of conflicts of law and you hereby consent to the jurisdiction of such courts. If any part of these Terms and Conditions is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions.

Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. If we ask a third party to provide Services through this web site, the provisions of this agreement shall apply to your use of the Services, unless otherwise noted. We shall not be liable for any delay or failure to perform resulting directly or indirectly from any causes beyond our reasonable control. We may freely assign this agreement.

Possible evidence of use of the Services for illegal purposes will be provided to law enforcement authorities. This is the entire agreement between the parties relating to the use of the Services. As noted above, WhatsOnStage.com may revise these Terms and Conditions at any time by updating this posting.

Copyright and Trademark Notices

All contents in this web site are Copyright © WhatsOnStage.com Ltd. All rights reserved.